New Car Soul (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://darksalmon-pony-698578.hostingersite.com.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our site:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party services)

b. Non-Personal Information:

  • Browser type and version
  • IP address
  • Device type
  • Pages visited and time spent on the site
  • Referring website

2. How We Use Your Information

We use the collected information for purposes including:

  • Processing and fulfilling orders
  • Providing customer service
  • Sending order confirmations and updates
  • Improving website functionality and performance
  • Communicating promotions, offers, and news (if opted-in)
  • Ensuring security and preventing fraud

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

  • Service Providers: Payment processors, shipping partners, email services, and web analytics providers who assist in operating our business.
  • Legal Requirements: If required by law or in response to lawful requests by public authorities.
  • Business Transfers: In case of a merger, sale, or acquisition of our company.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize returning visitors
  • Store your preferences
  • Measure site traffic and performance

You can modify your browser settings to decline cookies, but this may affect your user experience.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate information
  • Request deletion of your data (where applicable)
  • Opt-out of marketing communications at any time

To exercise these rights, contact us at service@newcarsoulstore.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected data from a child without parental consent, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Address: 1522, Unit 2, Building 2, Qixin Constellation, No. 266, Guyuan Road, Changsha High-tech Development Zone, China
Phone: +86 18399055666
Email: service@newcarsoulstore.com
Support Hours: 9:00 a.m. – 5:00 p.m. China Standard Time (Monday to Friday)